Tag Archives: Dispatchers stop asking 911 callers about COVID-19 symptoms

HOUSTON, Texas (KTRK) — Callers to 911 in Houston will no longer be asked if they are experiencing COVID-like symptoms, changing a months-long practice to pass on the information to first responders. Firefighters are now told to treat every call as if the patient or home is COVID-positive. Houston Fire Chief Sam Pena said the change is an admission of …

HOUSTON, Texas (KTRK) — Callers to 911 in Houston will no longer be asked if they are experiencing COVID-like symptoms, changing a months-long practice to pass on the information to first responders. Firefighters are now told to treat every call as if the patient or home is COVID-positive. Houston Fire Chief Sam Pena said the change is an admission of …