HOUSTON, Texas (KTRK) — “Houston 911 Do you need medical, police, or fire?” Julio Ariciaga says this phrase repeatedly throughout the day as he works as a 911 call taker at the Houston Emergency Center. The problem is, there are not enough people doing what he does. “Right now, we have about 140 call takers. But at the same time, …
Read More »Houston Emergency Center employees working overtime to answer calls due to staff shortages
July 22, 2022