KARACHI: The State Bank of Pakistan (SBP) on Saturday said the number of e-banking complaints increased substantially by 177 per cent during 2016 to 2019. Also per branch complaints increased by 83pc during this period. The SBP’s Review of Complaints received against Banks/MFBs/DFIs 2016-2019 has been prepared by Banking Conduct and Consumer Protection Department. The review was conducted as part …
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March 7, 2021