Tag Archives: SECP issues call centre guidelines for digital lenders

ISLAMABAD: The Securities and Exchange Commission of Pakistan (SECP) has issued guidelines to NBFCs involved in digital lending to ensure best practices in advertisements and call centre management. The guidelines were designed to prioritise borrower protection and to prevent deceptive marketing and unethical call centre practices. Non-banking financial companies (NBFCs), licensed by the SECP, are extensively promoting their loan products …

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