How to assess whether you have the coverage you need in severe weather

With the ever-present threat of severe weather in Texas, it’s essential to be prepared and informed about your insurance coverage before, during, and after damaging weather events.

**Understanding Current Coverage:**
Before bad weather strikes, review your insurance policy to understand what’s covered and what’s not. Pay attention to details such as deductibles, coverage types (like liability auto coverage versus comprehensive coverage), and whether you have actual cash value (ACV) or replacement cost value coverage (RCV) for your home.

**Facts About Flood Insurance:**
Standard homeowners and renters insurance policies typically do not cover flood damage. Consumers may need to purchase separate flood insurance, usually from the National Flood Insurance Program. It’s essential to note that flood insurance may be required by mortgage lenders in high-risk areas, but flooding can occur anywhere. Most policies have a 30-day waiting period before they take effect.

**Navigating Claims for Damage:**
If you need to file a claim, contact your insurance provider promptly and document the damage thoroughly. Keep records of all interactions with your insurer and any evidence of damage. When an adjuster assesses the damage, clarify whether they are independent or authorized by your insurance company to make decisions about your claim.

**Create a Home Inventory:**
A home inventory can help streamline the insurance claims process. Use your smartphone to document the condition of your home and its contents, including model and serial numbers of valuable items. Save your inventory to the cloud or email it to yourself for safekeeping.

**Starting Repairs:**
When hiring contractors for repairs, research their credentials, including how long they’ve been in business and any complaints against them. Request references, proof of insurance coverage, and be cautious of contractors asking for full payment upfront. Be skeptical of door-to-door contractors offering steep discounts and always do your due diligence before committing to repairs.

NBC 5 Responds is dedicated to assisting consumers with their concerns and recovering their money. If you have a complaint or issue, reach out to us for assistance.